Studies have shown that it costs six to seven times more to acquire a new customer that keep an old one. When customers feel that they are taken care of, they are more inclined to buy from you again. Making the customer happy and satisfied is basically the key to keep them coming back. This article will give you helpful ways on how you can improve your Customer Service Skills. Read on to find out more – which should also help in maximizing your CRM. – Rona Angeles
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Read the source article at SurveyMonkey
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